Property Manager
Lebern Limited
Posted 8 months ago
LeBern is a dynamic and growing property services company built on values of family, excellence, and constant improvement. We are looking for an experienced Property Manager to take ownership of a diverse portfolio of residential units, ensuring high standards of compliance, communication, and service delivery.
The ideal candidate will be confident managing tenancies end-to-end and experienced in using Arthur (PMS) and HubSpot (CRM) to track, report, and communicate effectively.
🔑 Key Responsibilities:
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Manage a portfolio of residential properties, ensuring compliance, maintenance, and tenant satisfaction
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Handle tenancy lifecycles including onboarding, renewals, inspections, deposit returns, and terminations
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Oversee repairs and maintenance using contractors and internal teams
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Monitor arrears, liaise with tenants, and escalate appropriately
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Maintain accurate records in Arthur and communicate with tenants and landlords via HubSpot
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Deliver excellent service to landlords, tenants, and internal stakeholders
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Manage day-to-day operations of a residential portfolio
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Track tenancy status, compliance, and tasks using Arthur
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Handle tenant onboarding, mid-term inspections, deposit returns, and tenancy ends
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Coordinate repairs, maintenance, and contractor scheduling
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Respond to tenant queries, complaints, and emergencies
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Keep landlords informed using structured HubSpot workflows
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Monitor rent collection, assist with arrears, and manage payment queries
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Maintain all compliance records: gas certs, EICRs, licenses, EPCs, etc.
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Liaise with local authorities and utility companies as needed
👤 About You:
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Minimum 2 years’ experience in residential property management
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Proficient with Arthur and HubSpot (or strong tech adaptability)
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Confident handling compliance, tenancy queries, and conflict resolution
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Excellent written and verbal communication
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Strong organisation, time management, and problem-solving skills
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Professional, fact-based communicator with a high standard of integrity