Hello All.
We have seen continued improvement in organic growth across social media, search and referral marketing channels which we are motivated to keep pushing. A key driver for this is improving customer service, we are seeing an increase in our speed of reply and completion of support tickets but we still have some improvement to reach our internal goals.
Our eviction support service is growing from strength to strength. Notably we had a landlord approach us this month who was due in to court in 48 hours for assistance. He had completed the paperwork himself up to this point which upon review was completely inaccurate. All the paperwork was amended, served and a legal representative instructed within the time and a successful £11,000 judgement was awarded.
We guaranteed rent for landlords in London, Doncaster, Isle of Sheppy and Liverpool this month.
October is also the start of the award season. We are delighted that LeBern has a lot to shout about and celebrate. We have been shortlisted for several awards which we are proud of-
“The Negotiator Awards 2022” for community champion of the year, Marketing campaign of the year and Regional agency of the year(London).
BPIC Awards for Best Minority Owned Business
LIS Awards for Best Property Management Provider
Its great to get recognition for the hard work the team does daily alongside some of our professional business peers and we will keep pushing to improve.
What I would ask from the many of you who have experienced one of our services whether it be our Guaranteed Rent Service, Property Management, Eviction Support, Maintenance or are a tenant residing in one of our properties, it would mean a lot if you took a moment to vote for the team using the below link.